123 Care Avenue, Health City, HC 12345
(555) 123-4567
info@serenitycare.com
| Monday - Friday | 8:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | Emergency Only |
| 24/7 Care | Available |
For urgent care needs outside of business hours, please call our emergency line:
Visit our office or we can come to you - we serve clients throughout the region.
We provide in-home care services throughout the following communities and surrounding areas.
Our headquarters location with the highest concentration of caregivers and services.
Serving all suburbs and communities within the greater metropolitan region.
Extended services to surrounding towns and rural communities within 50 miles.
Not sure if we serve your area? Contact us to check availability in your location.
Check Service AvailabilityFind answers to common questions about our services and getting started.
In most cases, we can begin care within 24-48 hours after the initial consultation. For urgent situations, we can often arrange care the same day. The timing depends on the specific care needs and caregiver availability.
We carefully match caregivers based on the client's specific needs, personality, interests, and schedule requirements. Our matching process considers skills, experience, compatibility, and location to ensure the best possible fit.
Yes, we work with many long-term care insurance providers. Our team can help you understand your policy benefits and assist with the claims process. We also accept private pay and can provide information about other potential payment options.
We maintain a team of qualified backup caregivers to ensure continuity of care. If your regular caregiver is unavailable, we will arrange for a suitable replacement and provide you with advance notice whenever possible.
Absolutely. We regularly reassess care needs and adjust services accordingly. Whether you need more hours, different types of care, or temporary increased support, we can modify the care plan to meet changing needs.